Support

Need help with Loocation?

For support, account questions, incorrect facility details, or privacy requests, contact the Loocation team directly.

Best contact method

Email admin@loocation.com.au with a short description of the issue.

Helpful details to include

  • Your device model and iOS version
  • What screen you were on when the issue happened
  • Whether the issue can be repeated
  • Screenshots, if they help explain the problem

Support topics

  • Account sign-in or profile issues
  • Facility details that look incorrect
  • Review or rating problems
  • Share-link or navigation issues
  • Privacy or data requests

Response approach

Support is handled manually. A clear subject line and a short description make triage much faster.